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Mauricio
Mitigation & Education Officer with 5+ years in wildlife conservation
Contacto
Competencias
Ensured adherence to customer service standards and safety protocols across various roles, improving client satisfaction.
Coordinated educational programs and operational activities, supporting sustainable process optimization.
Managed social media content and engagement strategies for wildlife rescue awareness campaigns.
Provided medical and financial interpretation services for Latin American clients, facilitating effective communication.
Handled sales, reservations, and operational logistics for adventure tours and activities.
Educacion
Idiomas
Resumen
Dedicated professional skilled in wildlife education, customer service, social media, and operations management. Experienced in coordinating programs, handling reservations, social media, and interpretation services, with an emphasis on conservation and community engagement.
Logros Clave
- Managed daily educational visits and reservations for over 1200 people annually at International Animal Rescue Costa Rica.
- Handled social media management to raise awareness for wildlife rescue initiatives.
- Led prevention efforts and collaborated with ICE to reduce wildlife electrocutions through local communications.
Experiencia
Mitigation & Education Officer
Manage daily educational visits and reservations for over 1200 people annually., Social media management for the wildlife rescue center., In charge of prevention efforts and local communications working with ICE to minimize wildlife electrocutions.
Administrative Assistant
Assist with sales, reservations, operations, and special group arrangements for locals and tourists for one-day or multi-day rafting adventures.
English <> Spanish Interpreter
Provide medical and financial interpretation services for Latin American people who lived in the US.
Reservations & Operations Specialist
Manage sales, reservations, and operations for one-day and multi-day rafting adventures.
Customer Service and Technical Support Agent
Assist clients with website issues, bank statements, and technological devices.