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Matthew
Room Attendant & Custodian with 8+ years of cleaning and customer service experience
Contacto
Competencias
Extensive experience cleaning guest rooms, hospital, and casino areas, including dusting, mopping, and restocking.
Delivered positive customer interactions in hospitality and gaming environments, addressing guest needs promptly.
Effectively communicated with guests, team members, and supervisors to coordinate tasks and ensure service quality.
Coordinated cleaning and service routines efficiently across multiple locations, maintaining schedules.
Performed minor repairs like unclogging toilets and resetting amenities to ensure operational functionality.
Educacion
Resumen
Dedicated professional with over 8 years of experience in hospitality, healthcare, and gaming environments. Skilled in cleaning, sanitizing, and delivering excellent customer service, committed to maintaining high standards of hygiene and guest satisfaction.
Logros Clave
- Maintained cleanliness standards across guest rooms, hospital facilities, and casino areas, ensuring compliance with quality protocols.
- Provided high-quality customer service in diverse environments, managing guest needs efficiently during peak times.
- Assisted with minor repairs and linen management, supporting operational workflows and maintaining hygienic spaces.
Experiencia
Room Attendant
Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies., Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels., Set up...
Temp Worker
During this time I was a temporary worker who completed assignments at various locations in Albuquerque., Box filler for a computer chip company., High school custodian at Hope Christian, Manzano and La Cueva High schools.
Environmental Services Housekeeper
Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to daily assignments., Vacuumed carpets, swept, and mopped., Dusted furniture, pictures, window sills and other surfaces., Stocked linen closets with fresh linens as needed for nurses and doctors., Kept linen orders...
Sports Book Writer
Collected wagers from guests for purchases sports bet tickets., Maintained and verified a balanced cash bag at the start and end of shift., Provide positive customer service while dealing with a crowd rush and hostility., Complete various assignments as needed.
Custodian
Swept, mopped, and cleaned assigned areas. Emptied trash cans and disposed of waste appropriately., Kept men's bathrooms clean and prepared. performed minor plumbing repairs such as unclogging toilets., Cleaned back of house areas., Provide guests with upbeat customer service during peak...