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M

Mateo

Department Supervisor with 5+ years of operational and team management

Contacto

Medellín, Antioquia, Colombia
Abierto a remoto
Disponible en CazVid
Contactar via CazVid

Competencias

Team LeadershipIntermediate

Led teams in operational settings, providing guidance, training, and performance support.

Logistics CoordinationIntermediate

Arranged transportation, tracked inventories, and managed delivery schedules to improve efficiency.

Customer ServiceAdvanced

Handled customer inquiries, resolved issues, and maintained relationships across multiple roles.

Office Software ProficiencyAdvanced

Utilized Office apps for documentation, communication, and operation support tasks.

Carrier Negotiations & Freight BrokerageIntermediate

Negotiated with carriers, coordinated freight logistics, and supported billing processes.

Idiomas

Spanish
English

Resumen

Experienced supervisor and logistics coordinator with a strong background in team management, transportation coordination, and customer support. Skilled in operational efficiency, problem-solving, and communication, with proficiency in office applications and freight negotiations.

Logros Clave

  • Supervised daily operations at FASE360, ensuring efficiency and task completion on schedule.
  • Coordinated container movements and logistics at Acertus, streamlining delivery workflows.
  • Managed routes, schedules, and driver support at HRMD MANAGEMENT, maintaining on-time deliveries and resolving on-road issues.

Experiencia

Department Supervisor

FASE360
Oct 2024 - Oct 2025

Oversee daily operations to keep everything running smoothly and efficiently., Manage and support the team, offering guidance and training whenever needed., Make sure all tasks are done well and on time., Keep track of inventory and order supplies as needed to stay on top of things., Handle any...

Drayage coordinator

Acertus
Oct 2025 - Present

Coordinate the movement of containers from the port to the clients warehouse's, ensuring deliveries are executed in a timely manner., Requesting and providing paperwork and accesorias workflow for an accurate billing process., Communicate with carries to assure they have what they need to...

Customer Service Representative

Opticall BPO
Oct 2022 - Nov 2023

Handle calls from customers to set up appointments., Look on their profiles to provide them the information requested, such as order status, prescription requests., Take complaints from customers and try to give them a solution during the call, and transfer them to the stores or respective...

Home Insurance Representative

Telemed/Buwelo
Oct 2021 - Feb 2022

Logistics coordinator

One Source Logistics
Feb 2021 - Oct 2021

Logistics coordinator

Lynxus Solutions SAS
Feb 2022 - Oct 2022

Dispatcher

HRMD MANAGEMENT
Nov 2023 - Oct 2024

Managing routes, schedules, time cards of last mile service, making sure driver’s make deliveries on time, solving problems, assisting the driver’s with any issue that can happen in the road, keeping track of rescues for driver’s, audits, infraction and making reports and coaching’s.

Bilingual Agent

DFCC
Sep 2019 - Feb 2020

Billing Representative

Telemed/Atlanticus
Feb 2020 - Feb 2021

Habilidades

Team LeadershipLogistics CoordinationCustomer ServiceOffice Software ProficiencyCarrier Negotiations & Freight Brokerage
Publicado en CazVid - 17 may 2026
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