Telus International
Verification and update of copies of credit reports of clients in the United States and Puerto Rico, customer services related property taxes
24/7 Intouch
Audit and analysis of the work of each agent to achieve the required quality standard, Weekly report of each agent to keep track of performance, Quality calibrations, Weekly feedback to the entire work
24/7 Intouch
Credit card complaints and fraud investigations, Billing and customer ́s issues with incorrect charges
JustPoint
Calls to people who filled forms in relation to a possible law suit and verify if they qualified
Psicologia Industrial
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