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M

Mario

Customer Service & Sales Specialist with diverse client experience

Contacto

Managua, Managua Department, Nicaragua
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Provided assistance and solutions to customers in various roles across multiple campaigns.

SalesIntermediate

Engaged in selling and explaining products and benefits to clients and business owners.

TechnologyBeginner

Possesses basic skills in Microsoft Office and effective use of Google tools.

CommunicationIntermediate

Communicated complex information with clients and customers to educate and facilitate services.

Educación

High School Diploma
Miami Jackson Senior High School
Completed 2014

Resumen

Experienced in customer engagement, sales, and client education across retail, telecommunications, and financial sectors.

Logros Clave

  • Handled customer service for Macy's campaign at Sitel.
  • Set up appointments and explained Aflac benefits for business owners as a Freelancer.
  • Managed customer transfers and credit education at Now BPO.

Experiencia

Customer Service Agent

Sitel

Worked for the macys campaign.

Freelancer

Aflac

Setting up appointments and reviewing with business owners the benefits of Aflac.

Sales Agent

Convergys

Worked for the sprint campaign.

Now BPO

In charge of receiving transfers of customer who had a terrible credit score and educate them of the urgency to fix their credit.

Habilidades

Customer ServiceSalesTechnologyCommunication
Publicado en CazVid - 3 jul 2025
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