Experienced in sales support, travel coordination, client relations, and office administration across legal, corporate, and healthcare industries.
Delivered personalized and polite assistance to diverse customer interactions across multiple roles.
Managed complex travel arrangements, meetings, and event planning for executives in various organizations.
Handled invoicing, petty cash, correspondence, and documentation using office and company-specific tools.
Utilized Wrike and Salesforce to create, track, and update sales cases and project workflows.
THOMSON REUTERS SERVICES SA DE CV / VANGTEL MEXICO, SA DE CV
Post -Sale follow up, Complete administrative duties for the sales team, like scheduling appointments, answering customer ́s questions and providing customer detail information, Manage the reinstatement process for canceled accounts/ads, Support implementation of new products and services, Product...
CONCENTRIX
Ability to use a computer while wearing a telephone headset and take notes at the same time, Ability to deal with different drivers (customers), resolve the customer's issues while on the phone to completion, Support EV drivers to start a charging session, Support EV drivers to stop...
GRUPO MEXICO
Schedule management travel, appointments and update calendars, Responsible for executives ́ personal payments (rent, credit cards, tuition fees, auto insurance, car service), Request work permits and visas, Follow-up on customers ́ needs, General office responsibilities including filing, faxing,...
Psychology
High school
Bilingual Secretary
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