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María

Bilingual Administrative Assistant with 15+ years in Customer Service

Video resume

Bilingual Administrative Assistant

I became a bilingual administrative assistant in Saint Theresa's Academy. nI've been working Customer service since 2008 for different companies in BPOs.nI can adapt quickly to my environment because I learn quickly.nI can overcome challenges if I understand the problem and know how to use my resources.nI'm responsible and I don't like to miss work.

Contacto

Ticuantepe, Managua, Nicaragua

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Disponible en CazVid

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Competencias

Customer ServiceExpert

Provided multilingual customer support across multiple communication platforms, ensuring client satisfaction.

AdaptabilityAdvanced

Quickly adjusted to different roles and environments within BPO settings to meet organizational needs.

Responsibility & AttendanceAdvanced

Maintained consistent attendance and followed guidelines effectively to ensure smooth operations.

Communication SkillsAdvanced

Utilized bilingual abilities (English and Spanish) to facilitate effective communication with clients and teams.

Resumen

Dedicated customer service professional with over 15 years of experience in diverse communication channels and a strong commitment to reliability and quick learning.

Logros Clave

Served in diverse customer service roles across chat, email, back-office, and voice channels since 2008
Adapted quickly to various work environments and learned new procedures efficiently
Demonstrated responsibility and reliability by maintaining consistent attendance and adherence to guidelines

Habilidades

Customer ServiceAdaptabilityResponsibility & AttendanceCommunication Skills

Publicado en CazVid - 3 jul 2025

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