CazVid - Video Resumes That Work
CazVidEste es mi perfil
ENES
Contactar via CazVid

Este perfil está escrito en inglés

María

Customer Service & Collections Specialist with 12 years of experience

Video resume

CSR - Collections -Tech Support & Freight Broker
FREIGHT BROKERnR&M FREIGHT LOGISTIC LLCnSep/16/23 – ActualnNegotiation SkillsnCommunication nProblem-SolvingnnCSRnCONDUENT – ROYAL CARIBBEAN, CO & RSSnJul/9/21 – Sep/1/23nCSRnTech SupportnSalesnCancellationsnnCSRnTELUS INTERNATIONAL FFH CARE – 2.0 – L&RnMay/16/16 – Jul/1/21nCSRnCollectionsnLoyalty & RetentionnPromotionsnSales & ServicesnnASSISTANT SALES MANAGERnINDUSTIA & EQUIPOS S.A.nSep/18/11 – May/01/16nOrganization of Sales ReportsnManaging Inventroy nControl of Sales Goals & Routes

Contacto

Guatemala City, Guatemala, Guatemala
Abierto a remoto
Disponible en CazVid
Contactar via CazVid

Competencias

Customer ServiceExpert

Provided high-quality support and solutions to customers across various channels and industries.

Collections & LoyaltyAdvanced

Handled collections, loyalty programs, and retention strategies to maintain customer engagement.

Negotiation & Problem-SolvingAdvanced

Excelled at negotiation and resolving issues to benefit stakeholders and improve client satisfaction.

Technical SupportIntermediate

Provided technical support to customers, addressing product and service inquiries effectively.

Sales & Inventory ManagementIntermediate

Organized sales reports, managed inventory, and controlled sales goals and routes as Assistant Sales Manager.

Resumen

Experienced customer service specialist with over 12 years in customer support, collections, technical support, and sales management. Skilled in negotiation, loyalty, retention, and handling installation processes.

Logros Clave

  • Over 12 years of customer service experience across multiple roles and industries.
  • Skilled in negotiation, problem-solving, and technical support in a fast-paced environment.
  • Managed sales reports, inventory, and sales goals as Assistant Sales Manager.

Habilidades

Customer ServiceCollections & LoyaltyNegotiation & Problem-SolvingTechnical SupportSales & Inventory Management
Publicado en CazVid - 3 jul 2025
Contactar a María