Accounts Receivable Team Lead
Experiencia demostrada en Credit, collections and treasury.
Experiencia demostrada en Customer relations.
Experiencia demostrada en Billing and collections best practices.
Experiencia demostrada en Financial accounting and reporting.
Experiencia demostrada en Issue and conflict resolution.
Perfil profesional
Led a team of accounts receivable specialists and monitored their daily activities to ensure accuracy and efficiency.. Managed invoicing processes and streamlined accounts receivable procedures to reduce payment delays.. Developed and implemented collection strategies to improve cash flow and reduce outstanding balances.. Performed monthly reconciliations of customer accounts and resolved discrepancies in a timely manner.. Collaborated with cross-functional teams to resolve complex billing issues and improve overall customer satisfaction.. Generated reports and conducted trend analysis to identify opportunities for process improvements and cost savings.. Trained new team members on best practices for accounts receivable management and software systems.. Maintained a high level of accuracy and attention to detail while handling high-volume transactions and communications with customers.. Created agendas and communication materials for team meetings.. Provided supporting documents for external audits in accordance with state and federal law.