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Marco
Customer Service & Technical Support Specialist with 5+ years of experience
Video resume
Contacto
Competencias
Provided frontline support to customers at Amazon and Hewlett-Packard, managing inquiries and issues.
Supported hardware and software troubleshooting at Dell and Amazon, resolving technical problems.
Entered receipts and bills into systems, managed commercial documents at Intaco Costa Rica.
Proficient in Excel, Word, PowerPoint for daily documentation and reporting tasks.
Experienced with various Windows versions and Linux distributions such as SUSE and Ubuntu.
Educacion
Idiomas
Resumen
Dedicated support professional with comprehensive experience in technical support, customer service, and document management across major technology companies. Adept at resolving technical issues and handling commercial documents.
Logros Clave
- Progressed from entry-level support roles to team leadership at Hewlett-Packard Costa Rica.
- Handled commercial documents and data entry accurately during temporary employment.
- Provided technical support at Dell and Amazon, enhancing customer satisfaction.
Experiencia
Technical Support Engineer
Tech Support
Customer Service Team Lead
Temporary Employee
Enter receipts and bills into the system., Handle of commercial documents.