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Marco
Customer service rep
Video currículum
Customer service rep
Customer service rep
Contacto
Guatemala City, Guatemala, Guatemala
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Handled diverse customer inquiries and resolved issues efficiently in a call center setting.
Retention StrategiesAdvanced
Implemented retention techniques to maintain customer loyalty and reduce churn.
Sales & Up-sellingIntermediate
Engaged customers to promote products and services, contributing to sales growth.
AdaptabilityExpert
Learned new product knowledge rapidly and adapted seamlessly to various work environments.
Resumen
Experienced call center agent with 4 years in customer care, retention, and sales, demonstrating quick learning and adaptability.
Logros Clave
- Gained 4 years of experience in customer care, retention, and sales.
- Adapted quickly to new environments and products, learning within one to two weeks.
- Demonstrated strong communication and call handling skills across various call center functions.
Habilidades
Customer ServiceRetention StrategiesSales & Up-sellingAdaptability
Publicado en CazVid - 3 jul 2025