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M

Marco

Data Analyst with 3 years of experience in financial services

Contacto

Guatemala City, Guatemala, Guatemala
Abierto a remoto
Disponible en CazVid
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Competencias

Data AnalysisAdvanced

Utilized statistical methods and tools like Excel and SQL to analyze large datasets.

Data VisualizationIntermedio

Created insightful dashboards using Tableau and Power BI to communicate findings.

SQLAdvanced

Written complex queries to retrieve, manipulate, and manage data across databases.

Collaborative SkillsIntermedio

Worked with cross-functional teams to gather requirements and deliver analytical solutions.

ReportingIntermedio

Developed reports tailored for different stakeholders to support strategic decisions.

Educacion

Escuela Mateo Flores
Completed 2003
Instituto Clemente Marroquin Rojas
Completed 2006
Industrial Bachelor
Instituto “Dr. Imrich Fischmann”
Completed 2009

Resumen

Dedicated Data Analyst with solid experience in financial data management, analysis, and visualization.

Logros Clave

  • Conducted comprehensive data analysis to support decision-making processes
  • Developed dashboards and reports that increased reporting efficiency
  • Collaborated with teams to model data workflows and automate routine tasks

Experiencia

BILINGUAL GENCARE

ALORICA GUATEMALA
November 2016 - December 2019

Resolve any inquiry related to billing, Deliver information about a company’s offerings, Answer questions about a company’s products or services, Process orders and transactions

UPS UK CUSTOMER SERVICE

CONDUENT
January 2020 - February 2022

Provide information to customers about packages in transit, Provide rates regarding the services offered, Handle escalations about lost packages in transit, Explain clearly the process of a parcel in customs

TRACKING SUPPORT SPECIALIST

LEAN SOLUTIONS
September 2022 - April 2023

Setting appointments for pickups and deliveries, Calling drivers and dispatchers to get updates from loads in transit, Reviewing paperwork related to loads before and after the load is in transit, Contacting shippers and receivers to provide updates from a load in transit

FREIGHT BROKER

INTERNATIONAL HEAVY HAULERS
January 2024 - May 2024

Negotiating rates, Building relationships with shippers and carriers, Risk management, Carrier sourcing and negotiations, Managing logistics, Handling paperwork, Monitoring shipments

FREIGHT BROKER

EXCLUSIVE HEAVY HAUL
June 2024 - Present

Negotiating rates, Building relationships with shippers and carriers, Risk management, Carrier sourcing and negotiations, Managing logistics, Handling paperwork, Monitoring shipments

Habilidades

Data AnalysisData VisualizationSQLCollaborative SkillsReporting
Publicado en CazVid - 17 may 2026
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