Este perfil está escrito en inglés

Marco

Call Agent with customer service and sales experience

Video resume

Call agent

Take international calls for Avis and Budget. help the customers rent and reserve vehicles that was best for their needs. I also helped customers with complaints.such as over charges, sometimes they complained about the car not running well or not cleaned. I also took calls that needed roadside assistance.

Contacto

Tijuana, Baja California, México

Abierto a remoto

Disponible en CazVid

Contactar via CazVid

Competencias

Customer ServiceAdvanced

Managed customer interactions, addressing inquiries and resolving issues effectively.

SalesIntermediate

Engaged customers in rental and service sales, promoting available offerings.

Communication SkillsAdvanced

Demonstrated clear and effective communication in high-volume call center settings.

Problem SolvingIntermediate

Assisted customers with complaints and roadside emergencies, providing solutions.

Resumen

Experienced in handling international customer calls for vehicle rental companies with a focus on service and issue resolution.

Logros Clave

Handled international calls for Avis and Budget, assisting customers with rentals and reservations
Resolved customer complaints regarding charges and vehicle conditions
Provided roadside assistance support via phone

Habilidades

Customer ServiceSalesCommunication SkillsProblem Solving

Publicado en CazVid - 3 jul 2025

Contactar a Marco