Manuela - Administrative and Marketing Assistant with 10+ years in Customer Service and Content Management

Manizales, Caldas Department, ColombiaRemotoen

Managed CEO's calendar, meetings, and travel, ensuring efficient organizational workflows.

Coordinated and executed marketing campaigns across social media and websites, supporting brand promotion.

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Resumen

Manolongo Salas is a dedicated professional with over 10 years in customer service, marketing, and administrative roles. Skilled in calendar management, content creation, and client support, excelling in team environments and project coordination. Fluent in Spanish and high-level in English, with a...

Video Resume

Logros Clave

Developed and maintained organizational systems and documentation, supporting project management and deadlines.

Habilidades

Customer ServiceAdvanced

Provided exceptional client support through direct interactions, handling transactions, and promoting products.

Social Media ManagementIntermediate

Created and curated social media content, monitored campaigns, and managed online presence for organizations.

Administrative SupportAdvanced

Managed calendars, emails, reports, and organizational systems, supporting project tracking and deadlines.

Marketing AssistanceIntermediate

Assisted with copywriting, content creation, and executing marketing strategies across various channels.

Experiencia

Customer service and sales

UNIQLO

OCTOBER 2022 - MARCH 2023

Following KPI’S, Stock control, Supporting cash and card transactions, Promoting products: cross-sales and upgrading

Social media manager

KITTY RESCUE SQUAD (NON-PROFIT ORGANISATION)

OCTUBER 2023 - CURRENTLY

Managed CEO’s calendar, meetings, and travel., Prioritized emails and ensured timely responses., Assisted with reports, presentations, and documentation., Supported project management, ensuring deadlines were met., Managed vendor communications and tracked project progress., Maintained...

Customer service

SALERM COSMETICS

JANUARY 2024 - JULY 2024

Sales assistant

SEPTEMBER 2022 - NOVEMBER 2022

Online sales and customer service, Marketing director assistant, Social media and website content, Uploading content to the website and social networks, Communication with advertising agencies and stakeholders, Monitoring marketing campaigns according to strategies, Promoting products: cross-sales...