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Lyric
Customer Service Representative
Contacto
Competencias
Demonstrated experience with Inside sales.
Demonstrated experience with Outside Sales.
Demonstrated experience with Data Entry.
Demonstrated experience with Case Management.
Demonstrated experience with Technical support.
Educación
Resumen
Customer Service Representative open to new opportunities
Experiencia
Customer Service Representative
Inbound calls to help customers pay off pass debt with Verizon wireless. Help customers make a payment for Internet and wireless accounts. Outbound calls to collection agency to verify payments. Train new employees via zoom for different softwares
Customer Service Representative
Served as a part-time work-from-home agent, processing customer orders efficiently. Processed orders accurately, ensuring timely fulfillment and customer satisfaction. Handled high volume of inbound and outbound calls to resolve customer inquiries. Facilitated order placements, contributing to a seamless customer experience. Led team initiatives to improve workflow and support colleagues in daily operations
Customer Service Representative
Answered calls for attorneys, ensuring prompt and professional client communication. Collected detailed information for attorneys to assist in case evaluation. Performed accurate data entry to maintain up-to-date client records. Managed inbound calls, gathering essential information from clients regarding legal cases