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Insurance Allocator | Finance Department
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Competencias
Experiencia demostrada en Insurance Payment Allocation.
Experiencia demostrada en Billing Support.
Experiencia demostrada en Healthcare Administration.
Experiencia demostrada en Client Intake & Follow-up.
Experiencia demostrada en Appointment Scheduling.
Educación
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Resumen
Insurance Allocator | Finance Department buscando nuevas oportunidades
Experiencia
Insurance Allocator | Finance Department
Review and allocate insurance payments to correct client accounts and therapy sessions across high volumes of transactions.. Investigate payment and account discrepancies and correct inaccurate records.. Review extensive files to identify errors and communicate across finance to streamline daily problem resolution.. Manage support tickets and troubleshoot client issues.. Follow up on outstanding balances and answer billing and account questions.
Office Administrator
Created profiles for prospective clients and followed up through intake until therapy began.. Scheduled, rescheduled, and canceled appointments in AdvancedMD.. Maintained client information and supported onboarding.
Agent | First American / DataTrace
Researched property information for tax calculations.. Communicated with Texas county offices and customers.. Answered questions about certificates and discrepancies.. Updated property and annual tax data.. Used Salesforce, DataTrace, and New Maintenance.. Coordinated accurate information processing.
Customer Service Representative | Walmart U.S.
Provided online-store customer service.. Handled inquiries, product searches, sales questions, customer account and data management, and e-commerce requests.