Luis - Project Manager with 10+ years of experience in construction and infrastructure

Directed complex projects in construction, coordinating cross-functional teams and resources.

Oversaw project budgets, monitored expenditures, and implemented cost-saving measures.

Led multidisciplinary teams, fostering collaboration and professional development.

Maintained effective communication with clients to ensure project alignment and satisfaction.

Assisting Users with Account Credentials Unlock and Passwords reset’s, Microsoft Office 365 Administrator Adding Accesses and Licenses, Updating Apps Troubleshooting, Software’s, Windows 10, MAC OS, Upgrades, Configure MAC Devices such MACBooks, iPhones and iPads, Creating Tickets to Repair Laptops and Desktops Devices, Mobile Device security Factors Enrollments with Android OS and iO, enroll mobile email accounts and Enroll Users to MFA and VPN Access, Wi-Fi Network, Showroom Network, Routers, Printer Install and Label Printers Troubleshooting

Providing Service as an IT Help Desk Agent, Assisting Users with Account Credentials Unlock and Passwords reset’s, Microsoft Office 365 Administrator, Adding Accesses and Licenses, Apps Troubleshooting, Software’s, Windows 10, MAC OS, Upgrades, Configure and Repair MAC Devices such MAC Books, iPhones and iPads, Created Tickets to Repair Tablets, Laptops and Desktops Devices, Mobile Device with Android OS and iOS for iPhones, enroll mobile mail accounts and Enroll Users to VPN Access, Wi-Fi Network As Well as Adidas Stores From All Over the World With Registers, Receipt Printers, Payment Systems, Store Network, Routers, Cisco Phones, ALL Brands of Printers, Handheld Devices, Store Servers

Providing Service as a Service Desk Level I and II, Analyst, Assist Users With Auto payment Machines, Registers, Receipt Printers, Payment Systems, Store Network, Routers, Cisco Phones, Ricoh Printers, Handheld Devices, Store Servers, Fuel Pumps Servers