SALES AND SERVICE REPRESENTATIVE (4CHANGE ENERGY) open to new opportunities
Demonstrated experience with CRM.
Demonstrated experience with Word.
Demonstrated experience with PowerPoint.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Empathy.
WEBHELP
Resolved account discrepancies and handled sensitive financial transactions.. Maintained high quality standards (QA) and met daily call volume targets.. Used CRM and dialing systems to log call details and manage customer information accurately.
SITEL
Assisted customers with banking inquiries and credit card issues for the Capital One account.
High School Diploma
Descubre otros profesionales con experiencia similar
