SALES AND SERVICE REPRESENTATIVE (4CHANGE ENERGY)
Demonstrated experience with CRM.
Demonstrated experience with Word.
Demonstrated experience with PowerPoint.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Empathy.
SALES AND SERVICE REPRESENTATIVE (4CHANGE ENERGY) open to new opportunities
Resolved account discrepancies and handled sensitive financial transactions.. Maintained high quality standards (QA) and met daily call volume targets.. Used CRM and dialing systems to log call details and manage customer information accurately.
Assisted customers with banking inquiries and credit card issues for the Capital One account.