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Lucy
English Teacher with 10+ years of language and customer service experience
Contacto
Competencias
Designed and delivered English lessons for diverse age groups, including exam preparation and public event support.
Handled inbound and outbound calls, providing assistance for telecom services and tax information, ensuring customer satisfaction.
Ensured engaging presentations at cultural and educational institutions, supporting language learning and event management.
Prepared students for certification exams and created customized learning plans for various educational settings.
Fluent in English and Spanish, used effectively in teaching, customer service, and professional interactions.
Educacion
Idiomas
Resumen
Accomplished professional with extensive background in teaching English, facilitating cultural events, and delivering exceptional customer service across diverse industries. Skilled in curriculum development, bilingual communication, and client support, dedicated to enhancing learning experiences...
Logros Clave
- Taught English and Social Studies at Colegio Internacional Del Emprendedor, preparing students for Cambridge B1 certification.
- Provided personalized English classes and facilitated public events as an Honorary Professor at Instituto Chileno Norteamericano.
- Delivered customer service and information assistance in call centers, supporting clients for Entel PCS and Chilean tax authorities.
Experiencia
Cafeteria Service
Customer service, Cashier
English Teacher
Worked as an English teacher within the institution and in affiliated schools, Occasional public event assistant
English and Social Studies Teacher
Call Center Executive
Inbound-outbound service, Scheduling SSTT, Customer service for TEKA and L’Oréal
Bilingual Cashier
Honorary Professor/Facilitator
Providing personalized classes in person and via Cambridge LMS platform
Secondary English Teacher
Preparing students for Cambridge B1 certification