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Lucy
RECEPTIONIST ADMIN and SALES
Contacto
Competencias
Delivered exceptional client support by managing inquiries, bookings, and complaint resolutions across hospitality and travel sectors.
Performed comprehensive administrative tasks including scheduling, invoicing, record keeping, and document management.
Engaged in sales activities, quotations, follow-ups, and handling tenders to support organizational revenue goals.
Coordinated flights, accommodation, transport, and related bookings using various booking and management systems.
Performed various beauty treatments including facials, massages, and make-up applications, enhancing client satisfaction.
Educación
Idiomas
Resumen
Dedicated professional experienced in customer service, administration, and sales within hospitality, travel, and beauty sectors. Skilled in managing client interactions, bookings, and support functions to ensure seamless operations.
Logros Clave
- Managed diverse reception duties, including booking, customer inquiries, and payments across multiple industries.
- Handled departmental tenders and sales operations, showing versatility in administrative and sales responsibilities.
- Provided beauty treatments and customer service, demonstrating skills in personal care and client interaction.
Experiencia
RECEPTIONIST ADMIN and SALES
Taking calls, contacting clients, welcoming students, and all visitors, administration, sales, quotations for training, booking student training with individuals and organizations, following up on invoice payments and refunds where applicable., Follow up Age Analysis for fire fighter students and...
Beauty Therapist, Receptionist
Performing various Beauty treatments such as facials, massages, hair removal, tightening, cavitation, make up application
Travel Consultant
Arranging flight, conference, transport, car hire, shuttle, accommodation etc., Collecting and processing payment, using the booking system to secure the booking, preparing vouchers for the clients, keeping clients up to date with any changes, and dealing with complains or refund, advising clients...
Travel Consultant
Receptionist
Switchboard Duties, Minute taking, Reservations calls & transferring calls, making reservations and confirmation of reservations, collecting all travel agent /tour operator voucher and payments, make sure reservations info gets updated accordingly, amendments and cancellations, refunds,...