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Lorena
Customer Service Specialist with diverse experience in hospitality and administrative roles
Contacto
Competencias
Provided inbound and outbound customer support, sales, and communication across multiple industries.
Led teams, managed logistics, and performed various administrative duties in hospitality and healthcare environments.
Utilized Adobe Creative Suite and Canva for graphic design, transcription, and text correction tasks.
Proficient in Word, PowerPoint, Excel, Google Drive, Zoom, Teams, Slack, and project management software like Monday.
Idiomas
Resumen
Experienced in customer support, team leadership, and graphic design with diverse industry exposure.
Logros Clave
- Handled inbound and outbound customer service calls, data entry, and communication via multiple channels at CCSI Tijuana.
- Led team operations and managed logistics while providing customer support and administrative assistance at Omega XL.
- Gained proficiency in graphic design and document correction through roles involving text transcription and design tasks.
Experiencia
Inbound calls for customer service
Inbound calls for customer service, Outbound calls for collections, Data entry, Emails, Chat, Graphic design, Correction and transcription of texts