Sales manager with 15+ years of experience in B2B and B2C environments, specializing in client relations, strategic planning, and team leadership across diverse industries.
Led sales teams, developed strategies, and managed client portfolios across multiple industries.
Provided customer support and assessment for US clients, handling inquiries and logistics.
Built new client bases and managed onboarding processes to expand market reach.
Managed online advertising campaigns on Facebook, Instagram, and sponsored ads.
MicroCAD
Renewal Manager of Autodesk licenses for the Architectural, Civil and Construction Industries., Responsible for the onboarding, training, and management of sales representatives., Establish and fulfill commercial goals, acquire new clients and lead customer success processes.
Modloft
Regional Sales Manager for Trade Sales for all B2B accounts such as designer firms and hospitality for designer furniture., Worked developing marketing plans and sales strategies to increase client base., Assisted with the onboarding and training of all new sales staff and supervised post-sale processes including reverse logistics.
Tcservices sas
Responsible for all sales, implementing new commercial strategies, new client acquisition and managing suppliers., Onboarding and management of sales staff in e-commerce and digital marketing areas.
Leonisa
Sales Manager of the Leonisa Webstore, responsible for all international Marketplaces., Managed online sales and traffic to the online store., Directed marketplaces such as Amazon US, UK, CA, Ebay, and others., Managed Instagram, Facebook Ads, Amazon Sponsored Ads, and international logistics.
Master’s Degree
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Trained sales staff and managed onboarding processes to ensure team efficacy.
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Responsible for sales and new student acquisition for the Academy., Designed marketing and sales strategies., In charge of new talent training in sales and marketing.
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Customer service and assessment of US and Canada based clients regarding credit card and/or tax debt., Responsible for debt negotiation with banks and new client acquisition.
Universidad EAFIT
English teacher for children and teenagers in Grammar, Vocabulary and Social Studies.
