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Lizeth

Sales & Business Development Professional with 15+ Years in Client Relations

Video resume

Salesforce Admin position
I am from Manhattan, NYC so I'm a native English speaker. I have over 15 years of experience in sales and customer service. I have a Master's degree in business and full time availability.

Contact

Medellin, Antioquia, Colombia
Open to remote
Available on CazVid
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Competencies

Sales ManagementAdvanced

Led sales teams, developed strategies, and managed client portfolios across multiple industries.

Customer ServiceExpert

Provided customer support and assessment for US clients, handling inquiries and logistics.

Business DevelopmentAdvanced

Built new client bases and managed onboarding processes to expand market reach.

Digital Marketing & AdvertisingIntermediate

Managed online advertising campaigns on Facebook, Instagram, and sponsored ads.

Training & LeadershipAdvanced

Trained sales staff and managed onboarding processes to ensure team efficacy.

Education

Master’s Degree
Institución universitaria Esumer
Completed June 2024

Languages

SpanishAdvanced 100% / C2
EnglishNative 100% / C2
GermanIntermediate 50% / B1

Summary

Sales manager with 15+ years of experience in B2B and B2C environments, specializing in client relations, strategic planning, and team leadership across diverse industries.

Key Achievements

  • Managed Autodesk license renewals and customer success processes at MicroCAD.
  • Led regional trade sales strategies, increasing client outreach for Modloft.
  • Directed online sales and marketplace management, including Amazon and eBay, at Leonisa.

Experience

Renewals Manager B2B

MicroCAD
September 2022 - currently employed

Renewal Manager of Autodesk licenses for the Architectural, Civil and Construction Industries., Responsible for the onboarding, training, and management of sales representatives., Establish and fulfill commercial goals, acquire new clients and lead customer success processes.

Regional Trade Sales Manager B2B

Modloft
May 2020 - August 2022

Regional Sales Manager for Trade Sales for all B2B accounts such as designer firms and hospitality for designer furniture., Worked developing marketing plans and sales strategies to increase client base., Assisted with the onboarding and training of all new sales staff and supervised post-sale processes including reverse logistics.

Sales Manager

Tcservices sas
January 2019 - January 2020

Responsible for all sales, implementing new commercial strategies, new client acquisition and managing suppliers., Onboarding and management of sales staff in e-commerce and digital marketing areas.

Sales Manager

Leonisa
June 2012 - Dec 2018

Sales Manager of the Leonisa Webstore, responsible for all international Marketplaces., Managed online sales and traffic to the online store., Directed marketplaces such as Amazon US, UK, CA, Ebay, and others., Managed Instagram, Facebook Ads, Amazon Sponsored Ads, and international logistics.

Bilingual Assistant

Leonisa
April 2010 - April 2012

Responsible for all customer service and assessment for US based clients in e-commerce marketplaces., Assistance with International sales and logistics.

Marketing and Sales Executive

KOE SA
Dec 2009 - April 2010

Responsible for sales and new student acquisition for the Academy., Designed marketing and sales strategies., In charge of new talent training in sales and marketing.

International Sales Executive

Future focus marketing sas
Dec 2008 - April 2009

Customer service and assessment of US and Canada based clients regarding credit card and/or tax debt., Responsible for debt negotiation with banks and new client acquisition.

English Teacher

Universidad EAFIT
Jan 2008 - Dec 2008

English teacher for children and teenagers in Grammar, Vocabulary and Social Studies.

Skills

Sales ManagementCustomer ServiceBusiness DevelopmentDigital Marketing & AdvertisingTraining & Leadership
Published on CazVid - Jul 3, 2025
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