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Lesley
Translator
Contacto
Competencias
Demonstrated experience with People Leadership.
Demonstrated experience with People Management.
Demonstrated experience with Quality Control.
Demonstrated experience with Process Improvement.
Demonstrated experience with Training (Peer to Peer).
Educación
Idiomas
Resumen
Translator open to new opportunities
Experiencia
Sr. Operations Consultant
Manage incoming file processing, resolve errors, post points to collector accounts, set up promotional offers, and coordinate with several development teams to test new features and products.. Apply critical thinking and analytical skills to correct partner file-processing errors and resolve promotional discrepancies.. Recommend process improvements, document workflows, and identify opportunities to increase efficiency and profitability.
Translator
Review translation requests to determine whether they are within scope and assess source documents for terminology and context before beginning translation.. Translate documents while preserving tone, accuracy, and correct vocabulary, including country-specific vocabulary as necessary.. Perform quality control, editing, and proofreading of translation work before delivery, including machine translations performed with tools such as DeepL and Google Translate.. Maintain a glossary of industry-specific terminology for documents from all industries.
Operations Consultant
Monitored incoming files for rejects, correction, and reprocessing.. Set up partners in the file processing system.. Trained partners to use proprietary file processing platforms.. Performed biannual audits of preselected file processing systems.. Created process flow manuals for partners to self-serve.
Bilingual Offshore Operations Manager (English/Spanish)
Translated trade requests from Spanish to English for processing from brokers in Florida (Miami), New York, Texas, and various Latin American countries.. Prepared processing manuals in English and translated them into Spanish for the brokerage community of fund companies.. Oversaw daily operations of an integrated bilingual call centre and transaction processing of financial and non-financial activity for Operations teams of 6–20 associates for offshore clients, specifically Fidelity and Meridian.. Led operations and quality control teams and used change management knowledge to maximize productivity, mitigate operational risk, and increase client satisfaction.. Reached service level targets and adhered to audit processes as required by the fund company.
Spanish teacher (Grades 5-8)
Prepared lesson plans, taught appropriate-level grammar, practiced reading and writing in Spanish, reviewed and corrected assigned tasks, performed in-class spelling tests, and planned cultural activities for students.. Assisted students with grammar questions, helped them read and practice oral skills in Spanish, prepared students for grammar tests and exams, and suggested effective ways to study Spanish.