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Leah
Customer Service Advisor
Contacto
Competencias
Demonstrated experience with Customer service and client relations.
Demonstrated experience with Telephone and email communication.
Demonstrated experience with Complaint resolution and problem-solving.
Demonstrated experience with Administrative support and data entry.
Demonstrated experience with Appointment scheduling and coordination.
Educación
Resumen
Customer Service Advisor open to new opportunities
Experiencia
Customer Service Advisor
Assisted customers with product enquiries, order status updates, troubleshooting, and general support by phone and email.. Communicated clearly with customers and helped guide them toward appropriate solutions.
Customer Service Representative
Handled customer enquiries and provided support in a fast-paced customer service environment.. Communicated professionally with customers while following campaign procedures and service guidelines.
Medical Assistant / Receptionist
Monitored patient vital signs, documented medical histories, supported triage, conducted ECGs, and assisted with minor medical and office procedures as needed.. Handled telephone enquiries, directed callers to the appropriate staff, and scheduled patient appointments while maintaining professionalism and confidentiality.
Customer Loyalty Specialist
Contacted and assisted customers explained service packages and billing details and responded to account-related enquiries.. Resolved or escalated service issues and maintained communication with customers until pending concerns were addressed.
Acting Team Lead
Assumed acting team lead responsibilities when the supervisor was absent, helping coordinate daily tasks and support team members.. Supported daily guest services operations and helped maintain a positive guest experience.
Customer Service Attendant
Welcomed guests and provided information about park attractions, services, rates, and general enquiries.. Performed basic administrative duties and other guest-related tasks as assigned.
Customer Service Representative
Provided product and service information, assisted customers with placing orders, and addressed complaints and concerns.