CazVid - Video Resumes That Work
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Este perfil está escrito en inglés

S

Sofía

Welcome to CazVid!

Contacto

Colombia,Huila Department,Colombia
Disponible en CazVid
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Competencias

Problem-solvingIntermediate

Demonstrated experience with Problem-solving.

TeamworkIntermediate

Demonstrated experience with Teamwork.

Written communicationIntermediate

Demonstrated experience with Written communication.

ResponsibilityIntermediate

Demonstrated experience with Responsibility.

OrganizationIntermediate

Demonstrated experience with Organization.

Educacion

High School Diploma
Colegio Centro Lestonnac
Completed 2014
Technical Degree
Academia Charlot
Completed 2017
Bachelor's Degree
UNITEC
Completed 2024

Idiomas

enNative

Experiencia

Customer Service Representative

Scotiabank
2021 - 2022

Assist customers with account inquiries and transactions., Investigate and resolve disputes related to transactions, billing errors, and fraudulent activities., Assist customers with online banking, mobile apps, and ATM issues.

Sales Advisor

Browser Travel
2022 - 2024

Assist Customers with Reservations and Sales, Handle Customer Inquiries and Complaints, Promote Additional Services, Collect Payments and Process Transactions

Customer Service Supervisor

Konecta
2024 - 2025

Manage case follow-ups and issue resolution using back office tools and email., Coordinate with internal teams to support efficient problem-solving., Ensure a smooth and professional customer experience.

Habilidades

Problem-solvingTeamworkWritten communicationResponsibilityOrganization
Publicado en CazVid - 17 may 2026
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