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Laura

Video resume

Video resume
Describe an experience where you collaborated with a team to improve a process or service. What was your role and what impact did it have?

Contacto

Medellín,Antioquia,Colombia
Abierto a remoto
Disponible en CazVid
Contactar via CazVid

Competencias

AI Training

Demonstrated experience with AI Training.

Model Evaluation

Demonstrated experience with Model Evaluation.

Linguistic Annotation

Demonstrated experience with Linguistic Annotation.

Speech Data Collection

Demonstrated experience with Speech Data Collection.

Educacion

English Certification
BLENDEX Academy
Coursework in Social Communication
FUNLAM Colombia
High School Diploma
Colombia

Idiomas

SpanishNative
EnglishC1
GermanBasic

Resumen

Professional profile

Experiencia

Translator and seller

AudaxPath

The main charge was Translator and seller. team Leader and manager

Phone Sales

Une telecommunications Medellín

Phone Sales. Customer Service

Customer Service

Teleperformance (Uber Channel- Customer Support)

Customer Service. Helping to solve questions from drivers and Passengers

Modelnetwork S.A

Management and coordination of events.. Translating, editing and being in touch with support channels from the sites they work on.. Personal Assistant of the Manager, keeping meetings, chat groups and calendars up to date and check on e-mails.

Freelance Translator

Translate what the client needs. meet deadlines and translate correctly from english to spanish. Been doing written translation since 2017 on platforms such as translatorsbase and Upwork.

AI TRAINER

Voice acting for training AI models. Teamwork to find partners for voice actings and speak fluently for 10 minutes straight so the AI could be voice trained

AI Trainer & Linguistic Data Specialist

Outlier AI
Jan 2024 - Jan 2025

Recorded structured multilingual conversations to support AI speech recognition and accent adaptation models.. Produced high-quality voice recordings following detailed linguistic and technical recording guidelines.. Contributed speech datasets used to improve automatic speech recognition (ASR) and multilingual voice models.

AI Linguistic Evaluator

Alignerr
Jan 2026 - Present

Reviewed and corrected AI-generated transcriptions using detailed project annotation guidelines.. Evaluated challenging audio containing non-verbal vocalizations such as hesitation markers, affirmations ("mm-hmm," "mmm"), breathing sounds, and other conversational speech phenomena.. Corrected transcription errors involving punctuation, speaker intent, omitted content, formatting, and contextual interpretation.. Maintained high annotation accuracy while ensuring consistency across multilingual datasets.. Supported AI speech model improvement through detailed linguistic quality assurance.

Freelance Translator

Upwork
Jan 2018 - Present

Translated documents between English and Spanish for international clients across business, technical, and general subject matter.. Performed proofreading and linguistic quality assurance to ensure semantic accuracy, grammatical correctness, and natural localization.. Delivered high-quality translations while meeting client deadlines and project requirements.

Freelance Interpreter

Colombiatex / SRTEPC India
Jan 2020 - Jan 2020

Provided consecutive interpretation between English and Spanish during international textile trade events.. Facilitated communication between multicultural business representatives, manufacturers, buyers, and clients.. Adapted rapidly to industry-specific terminology while maintaining linguistic accuracy in live conversations.

Operations Monitor & Manager

MN Medellín Modeling Agency
Jan 2018 - Jan 2023

Coordinated daily operations, scheduling, logistics, and staff supervision.. Managed internal communications and administrative workflows.. Oversaw digital communication and social media coordination.. Maintained efficient operational processes in fast-paced environments.

Customer Support Representative

Teleperformance (Uber Project)
Jan 2017 - Jan 2017

Provided written customer support through chat and ticketing systems.. Investigated customer issues and escalated complex cases when necessary.. Maintained high communication quality and customer satisfaction standards.

Habilidades

AI TrainingModel EvaluationLinguistic AnnotationSpeech Data Collection

Transcripcion del Video

Cv video

Hello, my name is Laura. I speak both English and Spanish, which helps me communicate clearly and better with clients. I have past experience in customer service, which helps me understand how important it is to be patient, listened, and helping people. Even though my experience isn't very long, I'm willing to learn and improve and also giving my best in everything I do. Thank you so much.

Publicado en CazVid - 27 ago 2026
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