German - Customer Service & Sales Professional with 10+ years of experience

Tegucigalpa, Francisco Morazán Department, HondurasRemotoen

Created word concierge documentation for government department at Instituto nacional de formación profesional Infop.

Accumulated extensive experience in sales for security systems and insurance/medical plans across call center roles.

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Resumen

Experienced in customer service, sales, and team leadership, with a strong commitment to problem-solving and client satisfaction.

Progressed from customer service roles to supervisory positions, demonstrating leadership and skill development.

Customer ServiceAdvanced

Provided assistance and support to clients, resolving issues and enhancing customer satisfaction.

SalesIntermediate

Engaged in selling security systems, insurance, and medical plans, contributing to revenue generation.

Leadership & SupervisionIntermediate

Supervised customer service and sales teams, ensuring team performance and service standards.

CommunicationAdvanced

Demonstrated effective communication skills in customer interactions and team coordination.

Office Management & Document Handling

Instituto nacional de formación profesional Infop

7/7/2019 - 11/22/2022

I MADE WORD CONSERGIE WITH DOCUMENT OF GOVERNMENT., IN THE DEPARMENT OF APORTATION ONLINE.

CALL CENTER INTOUCH 24/7

I HAVE EXPERIENCE IN SALES OF SECURITY SYSTEM

CALL CENTER PARAGON FINANCIAL CORPORATION

I HAVE EXPERIENCE IN CUSTOMER SERVICE AND SALES OF INSURANCE AND MEDICAL PLAN DELTAL SERVICE

Surgical Instrumentalist

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