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German
Customer Service & Sales Professional with 10+ years of experience
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Competencies
Provided assistance and support to clients, resolving issues and enhancing customer satisfaction.
Engaged in selling security systems, insurance, and medical plans, contributing to revenue generation.
Supervised customer service and sales teams, ensuring team performance and service standards.
Demonstrated effective communication skills in customer interactions and team coordination.
Managed document creation and office software, supporting department operations.
Education
Summary
Experienced in customer service, sales, and team leadership, with a strong commitment to problem-solving and client satisfaction.
Key Achievements
- Created word concierge documentation for government department at Instituto nacional de formación profesional Infop.
- Accumulated extensive experience in sales for security systems and insurance/medical plans across call center roles.
- Progressed from customer service roles to supervisory positions, demonstrating leadership and skill development.
Experience
Word Concierge
I MADE WORD CONSERGIE WITH DOCUMENT OF GOVERNMENT., IN THE DEPARMENT OF APORTATION ONLINE.
Sales Representative
I HAVE EXPERIENCE IN SALES OF SECURITY SYSTEM
Customer Service and Sales Supervisor
I HAVE EXPERIENCE IN CUSTOMER SERVICE AND SALES OF INSURANCE AND MEDICAL PLAN DELTAL SERVICE