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Kristen
Admissions Coordinator
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Resumen
Admissions Coordinator open to new opportunities
Experiencia
Admissions Director/Case Manager
Excellent knowledge of skilled nursing operations, insurance, and case management.. Excellent knowledge of elder care and psychiatric practices. Direct point of contact for all hospitals and discharge staff, other skilled nursing facilities, hospice companies, assisted living facilities, and adult residential facilities as well as patients and their families.. Excellent relationships and communication with mentally and physically disabled patients encompassing all ages and walks of life in a facility with 99 patients.. Case management experience. Experience with working with fellow case managers, public guardians, and conservators to ensure the best possible care to each individual patient.. Working closely with and providing patient information to every other department and all patient information into online systems. (PCC). Working closely with social services to orchestrate discharges.. Reviewing clinical information and communicating findings to the Director of Nursing.. Orchestrating doctor appointments for incoming patients.. Notifying nursing staff of all incoming patients and their clinical needs on a daily basis.. Notifying nursing staff of preexisting patients needs as they arise further.. Establishing patients in their rooms as their first point of contact and fulfilling daily needs as they arise.. Extensive knowledge of insurance and insurance protocol.. Provided crisis intervention and conflict resolution daily.. Patient safety monitoring.. De-escalation of patient verbal and physical crisis’; experience and comfortability with volatile and aggressive patients.. Daily census management, daily patient rounds, daily reviewals of clinical paperwork.
Business Development
Facilitating transitions for clients between skilled nursing environments and long term housing by working with the individuals, their families, and the facilities over the course of multiple weeks.. Building and strengthening business relationships with client facilities and networking with their representatives. Managed over 100 building relationships with multiple contacts in each.. Time management and creating and operating under one’s own schedule.. Being able to work fully with a team and delegate matters as needed.. Pitched and project managed new systems for the company, such as a client portal and multiple procedure handbooks.. Case management of 100+ new clients monthly.. Trained new hires as they came on.
Admissions Coordinator / Accounts Payable
Hybrid position requiring knowledge and full responsibility of two departments. Obtaining and running insurances and share of cost while explaining this process to patients and family. Communication with hospital discharge staff, case management, and nursing staff to verify every patient’s clinical needs and accommodations.. Person of contact for all incoming patients, including but not limited to tours, email and phone correspondence, scheduling meetings, and providing personal support during the transition.. Constantly expanding clinical knowledge, strong understanding of elder care.. Necessary ability to be time efficient and work well in a fast paced environment.. Acquisition of accounting and bookkeeping skills. Familiarity with accounting softwares. Daily communication with vendors, both verbal and digital. Time management and money handling. Strong math skills required.
Store Manager
Personal customer assistance. Full inventory control of new stock, existing, and previous stock. Website management of all products for sale. Purchasing agent of new stock. Extensive niche store knowledge and research required. Day to day in store operations. Organizing pop-up events with the public
Sales Manager
Cashier experience. Product memorization and stocking. Customer assistance, team building, and leadership. Store organization and cleaning. Organizing arts and crafts kid events
Sales Associate
Preparing and stocking metaphysical items and kits. Personal Customer Assistance. Extensive Crystal and Herbal knowledge