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King

Retail Customer Service Specialist at Mr Price Bochum

Contacto

Polokwane, Limpopo, South Africa
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Competencias

Customer ServiceAdvanced

Skilled in engaging customers, addressing inquiries, and ensuring a positive shopping experience.

Communication SkillsAdvanced

Proficient in verbal and written communication, facilitating effective interactions with customers and team members.

Stock & MerchandisingIntermediate

Experienced in stock management, store layout, and product presentation to optimize sales.

Time ManagementIntermediate

Trained in prioritizing tasks and maintaining efficiency in fast-paced retail environments.

Educación

N5 Certificate
Capricorn TVET College
Completed 2024
National Senior Certificate
Karabi Senior Secondary School
Completed 2020

Idiomas

English
Sepedi

Resumen

Dedicated retail professional with hands-on experience in customer service, store operations, and stock management. Committed to enhancing customer satisfaction and supporting team success.

Logros Clave

  • Delivered exceptional customer service, enhancing store experience and customer satisfaction
  • Efficiently managed fitting room operations, improving throughput and organization
  • Supported sales and merchandise display, contributing to increased product visibility
  • Maintained clean and organized store environment, ensuring safety and compliance

Experiencia

Instore Trainee (JumpStart Retail Frontline Programme)

Mr Price Bochum
2022 - 2023

Provided excellent customer service by warmly greeting customers, assisting with product location, and addressing general store inquiries.. Managed fitting room operations, ensuring efficiency and tidiness to enhance the in-store shopping experience.. Developed strong communication and interpersonal skills while engaging with diverse customers and team members.. Actively supported the sales process by ensuring customers found the correct sizes and styles, contributing to store targets.. Maintained high store presentation standards by continuously tidying, folding, and correctly hanging apparel on the sales floor.. Executed visual merchandising directives by arranging displays and ensuring product signage was accurate and appealing.. Assisted with stock management by processing new deliveries, checking in inventory, and efficiently placing products on the sales floor.. Ensured shelves and racks were fully stocked and organized to maximize product visibility and accessibility.. Completed the JumpStart Life Skills Course, covering essential soft skills such as personal development, work ethic, time management, and conflict resolution.. Collaborated effectively with team members and management on daily tasks, demonstrating a strong willingness to learn and adapt to a fast-paced retail environment.. Adhered to all company policies, procedures, and standards for cash handling, safety, and hygiene.. Demonstrated reliability and commitment during the one-week hands-on work experience period.

General Assistant

Karabi Senior Secondary School

Assisted in the daily maintenance and cleanliness of classrooms, offices, and school facilities to ensure a safe and organized learning environment.. Supported teaching and administrative staff with logistical tasks, including setting up classrooms and distributing materials.. Handled general errands and deliveries, contributing to smooth school operations.. Assisted in minor repairs and maintenance tasks to ensure functional school infrastructure.. Provided support during school events and activities, ensuring efficient setup and coordination.

Habilidades

Customer ServiceCommunication SkillsStock & MerchandisingTime Management
Publicado en CazVid - 20 jul 2026
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