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K

Kimberly

Customer Service Representative

Contacto

Guatemala City, Guatemala, Guatemala
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Delivered support to travel agencies, banking clients, and insurance customers.

Data ProcessingIntermediate

Processed various financial and document transactions in high-volume environments.

System ManagementBeginner

Operated systems like LegaSuite, Citrix, and TravelBox to support daily operations.

Financial TransactionsIntermediate

Handled customer payments, deposits, withdrawals, and insurance sales.

Educación

Psychology
SAN CARLOS UNIVERSITY
2014
Bachelor's Degree in Science and Letters
COLEGIO GUATEMALA DE LA ASUNCIÓN
2013
Tercero Básico Certificate
COLEGIO GUATEMALA DE LA ASUNCIÓN
2011
Sixth Grade Certificate
COLEGIO GUATEMALA DE LA ASUNCIÓN
2008

Resumen

Experienced in delivering comprehensive customer support and managing high-volume financial transactions in banking, insurance, and technology sectors.

Logros Clave

  • Managed high-volume document processing of up to 10,000 documents daily at Xerox.
  • Handled customer service and payments across banking and insurance sectors.
  • Gained experience in system management including LegaSuite, Citrix, and TravelBox.

Experiencia

Customer Service Representative

Conduent de Guatemala
AUG 2022 - OCT 2022

Customer service voice position, focused on travel agencies calls., Managed systems like: LegaSuite, Citrix, TravelBox, etc.

Analyst and Data Processor

XEROX de Guatemala
2014 - 2015

Processing checks, ATM vouchers, payments, deposits, withdrawal and credit card vouchers., I processed up to 10,000 documents per day.

Receiver and Payer

Banco Industrial
2014

Customer service, payments, selling insurance.

Habilidades

Customer ServiceData ProcessingSystem ManagementFinancial Transactions
Publicado en CazVid - 3 jul 2025
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