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Khanyisile
Admin Assistant ( Part Time)
Contacto
Competencias
Responded to customer inquiries via email and phone, providing professional support and managing sensitive information.
Performed receptionist duties, scheduled meetings, and data capturing, supporting office activities efficiently.
Handled daily office purchases and tracked expenses, ensuring accurate financial records.
Captured and maintained promotional and operational data, ensuring its accurate entry into systems.
Resolved delivery issues and account concerns by collaborating with logistics partners and internal teams.
Educación
Idiomas
Resumen
Experienced in customer service, administrative tasks, bookkeeping, and data management. Skilled in multitasking and problem-solving in fast-paced environments to support organizational efficiency and customer satisfaction.
Logros Clave
- Handled high-volume customer inquiries, achieving efficiency in email responses and complaint resolution.
- Managed diverse administrative tasks including bookkeeping, meeting setup, and data entry, supporting daily office operations.
- Coordinated logistics with courier services and maintained accurate CRM logs, ensuring seamless service delivery.
Experiencia
Admin Assistant ( Part Time)
Receptionist Duties ( Managing the phones, handling all deliveries and items that needed to be couriered), Bookkeeping for daily office usage such as purchasing of office items such as printing paper, kitchen groceries and the drivers weekly petrol expenses), Setting up meetings, Data capturing...
Customer Service Representative
Responded to high-volume inbound customer inquiries via email, maintaining a professional, empathetic, and customer-focused tone., Maintained a productivity target of 10+ emails per hour while ensuring accuracy and full compliance when handling sensitive patient information., Reviewed customer...