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Kennet
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Competencias
Demonstrated experience with Salesforce Management.
Demonstrated experience with Microsoft Office.
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Resumen
View Kennet's professional profile on CazVid.
Experiencia
Hospitality - VIP Support
Delivered high-level assistance to VIP customers and corporate clients for Tonal Smart Gym, maintaining strong professional relationships., Supported executive contract handling and assisted with successful contract closures., Coordinated repair and installation appointments for hotels, hospitals, and business centers. +30 business appointments per week., Monitored scheduling workflows, ensuring accuracy and timely execution.
Technical Support Representative
Provided technical assistance to Tonal customers, resolving mechanical and system-related issues. +25 daily inbound calls., Scheduled repair appointments and coordinated service requests., Assisted customers with general inquiries and membership payment management.
Back Office Specialist
Processed orders and maintained accurate data entry across internal databases. +200 daily orders, Monitored spare parts availability and proactively resolved shipment delays., Supported Operations Management (OM) with reporting, tracking, and process coordination., Experience working hand-to-hand with Flagship, RXO, Ryder LMH, and GoConfigure.
Technical Support Representative
Delivered expert technical support for Chamberlain GDO, ensuring high customer satisfaction., Diagnosed and resolved mechanical and system issues with precision and efficiency.