Este es mi perfilContactar vía CazVidEste perfil está escrito en inglés
Kendall
Customer Service & Soft Sales Agent at Concentrix
Contacto
Competencias
Skilled in addressing customer needs, resolving issues, and ensuring high satisfaction levels.
Experienced in persuasive communication to promote products and enhance sales outcomes.
Foundational knowledge in troubleshooting and resolving technical issues related to banking and pharmaceutical products.
Currently developing skills in cybersecurity engineering, programming, and security tools like ISO 27001, Metasploit, and Linux.
Educación
Idiomas
Resumen
Dedicated professional with experience in customer service, soft sales, and foundational cybersecurity skills. Proven ability to resolve inquiries, manage disputes, and support technical needs. Currently advancing expertise in cybersecurity engineering and programming.
Logros Clave
- Resolved customer inquiries efficiently, enhancing satisfaction and retention
- Successfully managed disputes and clarifications related to banking and pharmaceutical products
- Contributed to team goals through effective communication and problem-solving
Experiencia
Customer Service / Soft Sales Agent
Addressed and resolved customer inquiries, with a focus on selling pharmaceutical products., Managed disputes and clarifications related to bank accounts, ensuring customer satisfaction.