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Kelvin
Spanish-English Interpreter
Contacto
Competencias
Demonstrated experience with Customer service and retention.
Demonstrated experience with Sales, upselling and objection handling.
Demonstrated experience with English-Spanish interpretation.
Demonstrated experience with Healthcare member support.
Demonstrated experience with Salesforce CRM and data entry.
Educación
Idiomas
Resumen
Spanish-English Interpreter open to new opportunities
Experiencia
Spanish-English Interpreter
Delivered accurate consecutive interpretation for customer service and healthcare-related conversations.. Protected confidentiality while maintaining tone, meaning, terminology, and professional neutrality.
English Teacher
Planned and delivered English lessons, learning activities, assessments, and student support.. Used clear bilingual communication, patience, organization, and classroom management skills.
Healthcare Customer Service Representative
Supported members with healthcare inquiries while providing empathetic, accurate, and efficient service.. Resolved concerns, documented interactions, and handled sensitive information with discretion.
Financial Services and Sales Representative
Managed customer needs in financial-service and sales environments, including a Vivint Smart Home campaign.. Used consultative selling, Salesforce, objection handling, follow-up, and goal-focused communication.
English Tutor
Provided individualized academic guidance and adapted explanations to different learning needs.