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Karla
Customer Service & Interpretation Specialist with 8+ years in retail, healthcare, and events
Contacto
Competencias
Provided exceptional support and relationship management in sales, retail, and event environments.
Translated verbal and written communications with cultural sensitivity in healthcare, customer service, and technical settings.
Analyzed data and statistics to support decision-making and campaign effectiveness.
Assisted in setup, operation, and safety management at fairs and food service events.
Collaborated with teams to streamline sales processes and improve operational efficiency.
Educacion
Idiomas
Resumen
Versatile professional with over 8 years of experience in customer service, sales, interpretation, and event operations. Skilled in fostering client relationships, translating complex information, and supporting team success across various settings.
Logros Clave
- Managed and nurtured a high-performing sales team, surpassing revenue targets by 20%.
- Enhanced customer retention by 30% and expanded upselling opportunities by 15%.
- Facilitated clear communication across multilingual customer service, health, and technical settings.
Experiencia
Product maintenance
On-site position, Package supervision, Product maintenance
Customer service/sales representative
Successfully managed and nurtured a high-performing sales team, surpassing quarterly revenue targets by an impressive 20% through adept coaching and motivational strategies., Fostered robust relationships with key clients, leading to a remarkable 30% surge in customer retention and a notable 15%...
Medical Interpreter
Translating verbal and written communications, ensuring clarity and cultural relevance for Spanish-speaking audiences., Facilitating clear communication in customer service, health consultations, and workplace training, ensuring all parties understand essential information., Interpreting for...
Spanish interpreter
Sports statistician
Collaborating with teams to tailor language to specific campaign goals, ensuring effective outreach and engagement.
Fair assistant
Assisting with the setup, operation, and teardown of rides and attractions., Monitoring guest safety, providing instructions on ride rules, and ensuring compliance with safety protocols., Assisting guests with tickets, providing information about attractions, and addressing any concerns or...
Fair assistant
Prepared and served food items such as pizza and cotton candy in high-volume outdoor events and fairs., Operated and maintained food cart equipment safely and efficiently, following hygiene and food safety standards (FDA and state regulations)., Managed cash and card transactions, ensured accurate...
Fair assistant (drinks)
Served beverages including tea, sodas, and bottled water to a high volume of fair visitors daily., Provided fast, friendly, and professional customer service in a busy outdoor event environment., Managed cash and card transactions, ensuring accuracy and accountability during peak hours., Maintained...