Juventino has extensive experience in customer service, sales, training, and digital marketing, with expertise in contact center operations and team development.
Provided customer support and sales services in contact center environments.
Experience in selling credit cards, insurance, system devices, and managing sales campaigns.
Designed training manuals and techniques to improve team performance in customer support and sales.
Worked as a trainer for customer support teams in iOS, Android, Windows platforms, and created sales scripts.
Xela contact center solutions
Customer service, Sales, Validation, Experience in inbound and outbound campaigns
Callsys
Sales department, Customer service, Quality assurance, Selling credit cards for American Express, Selling insurance, Checking the qualities of the call of the agents
Cometra
Inbound calls, Outbound calls, Selling system devices for homes and businesses
Bachelor degree
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Managed time, sales administration, and categorized management in retail and contact center settings.
