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Julio
Product Manager with 8 years in SaaS and Fintech
Contacto
Competencias
Oversees product lifecycle from ideation to delivery, coordinating with stakeholders and teams to align product features with market needs.
Applies Scrum and Kanban frameworks to manage project workflows, facilitating rapid development and continuous improvement.
Effectively communicates project goals, progress, and outcomes to stakeholders, ensuring alignment and transparency.
Utilizes analytics tools to interpret user data, inform product decisions, and track key performance metrics.
Collaborates with design teams to enhance usability and ensure products meet customer needs.
Educacion
Resumen
Seasoned Product Manager with 8+ years in SaaS and Fintech, specializing in product development, team leadership, and process optimization. Adept at delivering innovative solutions that meet market demands.
Logros Clave
- Led the development and launch of a new SaaS product that increased customer acquisition by 25% within six months.
- Managed cross-functional teams to deliver multiple projects on time and within budget, enhancing overall product quality.
- Streamlined product development processes, reducing time-to-market by 15% and improving team collaboration.
Experiencia
BUSINESS DEVELOPER
Design business models and pricing plans that match the client's operations, market trends, and service expectations., Prepare and present proposals with clear pricing, service options, and benefits that support the client's goals., Negotiate contracts with clients, making sure the terms are flexible and work well for both sides., Monitor key results and use data to improve business strategies, pricing, and customer service over time.
DISPATCH COORDINATOR
Acted as the primary link between clients and dispatch operations, ensuring clear communication and fast resolution of delivery needs., Received and processed client delivery requests, accurately scheduling and assigning transportation units., Coordinated pilots and vehicles based on availability, delivery timelines, and route optimization., Tracked order status in real time and generated performance reports to support operational visibility and continuous improvement.
PARTNER COMISSIONS SPECIALIST
Help with billing reports and cash flow by reviewing customer transactions to make sure all financial data is correct., Work closely with key customers, building strong relationships and helping solve issues by coordinating with different departments., Make sure partners get the right commission by keeping revenue records up to date and confirming payments are accurate and on time.
BILLING ADMINISTRATOR
Collected and reviewed billing information from customers, making sure it matched our system records., Sent out billing reports on time to help clients process their invoices without delays., Regularly checked billing systems for mistakes and fixed any issues to keep everything accurate., Worked with other teams to make sure billing was delivered on time, error-free, and easy to understand.
FLEET MANAGER
Coordinated cargo vehicles (pickups, vans, trucks) to ensure deliveries were made on time and met company goals., Managed reports and mid-term budgets for payroll and transactions, keeping finances accurate and well-organized., Supervised a team of 4, making sure schedules were followed and bonuses tracked, while promoting teamwork and strong results.
CUSTOMER SERVICE REPRESENTATIVE
Attract potential customers by effectively answering questions about products and services, providing clear and helpful information to meet their needs., Open customer accounts by accurately registering account information, ensuring a smooth onboarding process for new clients., Maintain customer records by promptly updating account information, ensuring data accuracy and supporting ongoing customer relationships.