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Juliana
Medical Care Coordinator
Contacto
Competencias
Utilized advanced data analysis techniques to derive actionable insights for business growth.
Built comprehensive financial models to forecast performance and support decision-making.
Coordinated cross-functional projects to enhance reporting processes and data accuracy.
Proficient in Excel and other data tools for complex data manipulation and visualization.
Experience in preparing reports and presenting insights to stakeholders.
Educación
Resumen
Experienced Business Analyst specializing in data analysis, financial modeling, and project management within the finance sector.
Logros Clave
- Led cross-departmental initiatives to improve data reporting accuracy and efficiency
- Developed and maintained elaborate financial models supporting strategic planning
- Streamlined data collection processes, reducing reporting time by 20%
Experiencia
Medical Care Coordinator
Coordinated complex schedules and follow-ups, ensuring timely progress across 50+ active client files., Maintained and reviewed sensitive medical/legal documentation with 100% compliance in audits., Streamlined stakeholder communication between law firms, providers, and insurance companies, reducing delays by 30%., Supported high-value cases with bilingual assistance, handling confidential information with discretion., Prepared concise case updates and executive summaries, enabling leadership to make informed, timely decisions.
Senior Team Manager
Oversaw operations for 60+ employees, managing schedules, workflows, and documentation to ensure service delivery and compliance., Coordinated onboarding and training programs, assigning mentors and streamlining processes to accelerate new hire integration., Partnered with recruitment teams, supporting hiring efforts and aligning talent selection with organizational needs., Conducted performance reviews and audits, preparing executive reports and action plans for directors and account managers., Collaborated with stakeholders to maintain quality standards, reviewing documentation and aligning business goals with operational success.
Team Manager
Optimized workflows and conducted weekly reviews, improving team efficiency and ensuring alignment with company goals., Analyzed performance metrics (NPS, FCR, CRT) and implemented action plans to address gaps and sustain high-quality service., Handled administrative and HR tasks, including payroll, leave scheduling, compliance training, and documentation control., Supported leadership with disciplinary processes and recognition programs, balancing accountability with employee engagement.