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J

Juan

Data Analyst with 5 years of experience in market research

Contacto

Ciudad Juárez, Chihuahua, Mexico
Disponible en CazVid
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Competencias

Data AnalysisAvanzado

Performed complex data analysis using statistical tools to interpret market trends.

Excel & Data VisualizationIntermedio

Created detailed dashboards and visual reports to support strategic decision-making.

Market ResearchAvanzado

Conducted consumer surveys and competitive analysis to inform clients' marketing strategies.

Report WritingIntermedio

Prepared clear, concise reports summarizing data insights for non-technical stakeholders.

Educacion

sec tecnica 80
Completed 2001
conalep
Completed 2003

Resumen

Experienced Data Analyst specializing in market research and data visualization.

Logros Clave

  • Led the development of comprehensive reports for key clients, improving data presentation clarity.
  • Streamlined data collection processes, reducing report turnaround time by 20%.
  • Collaborated across departments to enhance data accuracy and reporting standards.

Experiencia

Aurel project
2022 - 09/2024

It is a customer care company doing outgoing calls offering the extension of many car companies for their car warranties to keep the customer car under mechanical and electrical protection.

Sales Area

Detroit Axle
07/2020 - 02/2022

Make sure that every single customer gets what they want and good prices.

Quality Inspector

Mack technologie
07/2018 - 02/2019

Inspect motherboards for road signs and screens for gas station pumps, assuring that the requirements according to the client and also IPC 610 standards were always met.

Customer Service and Bilingual Interpreter

Oasis sorting services
01/2016 - 07/2017

Perform the position of customer service and bilingual interpreter., Ordering and capturing daily production reports to send them to the client via email.

Datamark
01/2015 - 01/2016

Attend inbound calls for customers looking for rebates for companies like LOWES., Move to a different position in a area called Language line where it answered calls for 911 emergency telephone service in the USA.

Customer Care Rep

CTDI
01/2014 - 01/2016

Attend calls from dealers such as AT&T and Harley Davidson making orders for them PO’s., Attend organize and appeal for the delivery dates.

Account Executive

NAMS
25/10/2012 - 28/10/2014

Executed instructions that specific clients wanted to be printed on their personalized letters.

Senior / Semi-Senior Telesales Rep

Acs
13/07/2011 - 24/10/2012

Assisted customers to buy and decide what device android, cdma will customer purchase., Managed their telephone accounts and troubleshoot any problem with the equipment or service through android devices.

Junior Bilingual Agent

Acs
07.2006 - 03.2009

Assisted customers through an inbound and outbound calling system., Managed their Blue cross and blue shield accounts.

Habilidades

Data AnalysisExcel & Data VisualizationMarket ResearchReport Writing
Publicado en CazVid - 17 may 2026
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