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Juan
Assistant Team Lead & Interpreter
Contacto
Competencias
Conducted real-time medical interpretation in person, over phone, and via video, ensuring accuracy and compliance.
Provided technical support and customer service for medical software users and healthcare clients.
Supported recruitment efforts including candidate communication and interview scheduling at Mondelez International.
Managed kitchen operations, team leadership, budgeting, and customer satisfaction in multiple hospitality venues.
Performed video and over-the-phone interpretation in medical and professional settings.
Educación
Idiomas
Resumen
Dedicated interpreter with over a decade of experience in medical, legal, and professional settings, complemented by extensive hospitality management expertise.
Logros Clave
- Provided in-person and video medical interpretation, ensuring HIPAA compliance and cultural sensitivity.
- Supported recruitment processes and managed debt recovery operations across multiple roles.
- Led kitchen operations and team management in various hospitality venues for over 15 years.
Experiencia
Assistant Team Lead & Interpreter
Provided in-person interpretation for volunteer healthcare teams., Supported logistics coordination and team communication.
Video Medical Interpreter
Delivered high-quality real-time medical interpretation via video., Ensured HIPAA compliance and cultural sensitivity in all sessions.
Over-the-Phone Interpreter (OPI)
Facilitated phone-based communication between medical staff and Spanish-speaking patients.
Talent Acquisition Coordinator
Supported recruitment efforts including candidate communication and interview scheduling.
Spanish Interpreter
Interpreted over the phone in various professional settings, primarily medical.
Customer Support Agent
Provided technical support for medical software users in both English and Spanish.
Advanced Collections Manager Trainee
Managed debt recovery operations and staff training.
Phone Interpreter
Conducted professional interpretation for healthcare and legal clients.