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Juan
Tour Guide
Contacto
Rivas, Rivas Department, Nicaragua
Disponible en CazVid
Competencias
Customer ServiceExpert
Delivers exceptional service, ensuring customer satisfaction and loyalty across diverse sectors.
Tourism & Hospitality ManagementAdvanced
Experienced in managing tourism operations, guide services, and hospitality coordination.
Operations CoordinationIntermediate
Skilled in planning and executing logistical activities to optimize operational efficiency.
Sales & MarketingIntermediate
Proven ability to promote services and drive sales in competitive environments.
Educación
Tourism and hotel Administration
Universidad de Ciencias Comerciales
Completed 2000
Executive Training
Cudece – Procomin-Unan
November 2002
Tour guide Program
Ministerio de Turismo/Inatec
1992
Idiomas
SpanishNative
Resumen
Juan offers extensive experience in tourism, customer service, and operations coordination. Adept at delivering memorable visitor experiences and managing logistics with a customer-centric approach.
Logros Clave
- Provided engaging and informative tours to diverse clients, enhancing visitor experiences.
- Led operations and logistical coordination for Caribex Worldwide Nicaragua over 12 years.
- Consistently delivered high-quality customer service across multiple campaigns and roles.
Experiencia
Tour Guide
Freelance tour guide
Octuber 2013 - so far
Operation Coordinator
Caribex Worldwide Nicaragua
November/12 - Octuber 2013
Customer Service Representative
Accedo Technologies, Target Campaign
September - November 2012
Customer Service Representative
Sitel, Cricket Broadband Campaign
February 2011 - August 2012
Sales Representative
Stream, Program Sprint Inbound
August 2009 - February 2010
Customer Service Representative
Sitel, Cricket Broadband Campaign
April 2009 - June 2010
Sales Manager
UPS Air Cargo
December 2003 - August 2008
Sales assistant
UPS Air Cargo
April 1999 - November 2003
Air Cargo Agent
Cormar AEI (Now DHL Cargo)
December 1998 - April 1999
Traffic and Cargo Agent
Iberia Líneas Aéreas de España
July 1998 - September 1998
Operation Assistant
Challenge Air Cargo
May 1996 - April 1998
International Security Agent
American Airlines
August 1994 - March 1995
Tour Guide
Various Tour Operators y NGO (clerk MunditurTours)
1992 - 1996
Sales Agent and redactor
International Publisher
1992 - Present
Tour Guide and clerk
Eco tour
1990 - 1991
Habilidades
Customer ServiceTourism & Hospitality ManagementOperations CoordinationSales & Marketing
Publicado en CazVid - 2 jun 2026