Dedicated professional experienced in data verification, customer service, and technical support, with team leadership exposure.
Performed data checks and analysis to ensure accuracy in internal processes.
Managed customer interactions and supported clients across multiple industries.
Temporarily led customer service teams to meet objectives and improve performance.
Researched and resolved customer inquiries related to internet, TV, and phone services.
GGA Solutions
Performed data verification and analysis to ensure accuracy in internal processes., Provide assistance to a law firm by obtaining and verifying documents from auto insurance carriers.
Alorica
Provided customer service for United Health Care., Temporarily led a team to improve performance and meet objectives.
Partner Hero
Resolved customer inquiries and provided effective support for various services.
ITEL
Managed customer interactions efficiently to address and resolve issues.
High School Diploma
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