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J

Jose

Customer Service and Sales Professional with Multi-Industry Experience

Contacto

Caracas, Distrito Federal, Venezuela
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided active listening and quality service across client interactions in health, travel, and visa consultancy.

Sales TechniquesIntermedio

Utilized sales strategies to promote products, services, and appointments in various roles.

CommunicationAdvanced

Maintained effective written and verbal communication with clients and teams to facilitate service delivery.

CRM ManagementIntermedio

Managed customer and client data through CRM systems to support reservations and client follow-up.

Document Review & ManagementIntermedio

Reviewed and processed visa applications and travel documents ensuring compliance and accuracy.

Educacion

Bachelor Degree
Universidad de Margarita
Completed 10/2010
Private Pilot
Centro de instrucción aeronáutica Icaro
Completed 09/2012

Idiomas

EnglishFluent

Resumen

Experienced in client communication, appointment scheduling, visa processes, and travel arrangements across health, travel, and immigration sectors.

Logros Clave

  • Managed appointment scheduling and client communication at Aesthetemet Beauty and Wellness Clinic.
  • Reviewed and corrected visa application documents, providing personalized guidance on immigration processes.
  • Handled reservations and customer service for travel agency, ensuring tailored vacation planning.

Experiencia

Telemarketer Agent (remote)

Aesthetemet Beauty and Wellness Clinic
01/2025 - Current

Sales advisor for products and services related to medical and aesthetic treatments for new and existing clients, Appointment management and consultation schedule management, Communication and monitoring of treated patients to ensure effectiveness.

Visas Agent - Visa Agent (remote)

Grow Pro Services
02/2022 - 04/2024

Advisor on visas and immigration processes to Australia, Management, review and correction of documents to apply for student visas, Work and Holiday, de facto visas., Travel medical insurance issuance, Personalized and quality attention., Visa application through the Immigration Australia web...

Appointment Setter - Appointment scheduler. (remote)

Alarms of Florida - ADT dealers
10/2020 - 12/2022

Telephone and written communication with potential clients in the state of Florida, USA through Bria Enterprises to offer services and manage reservations., Document processing, customer management and internal communications between departments through CRM.

Travel agent.

Tran Star Tours servicios turísticos
04/2024

Advice on vacation plans and experiences in national and international destinations., Management of reservations in accommodation packages, air, sea and land tickets for the mobilization of passengers, which adjust to the needs of tourists., Management of documents, schedules and service logistics,...

Habilidades

Customer ServiceSales TechniquesCommunicationCRM ManagementDocument Review & Management
Publicado en CazVid - 17 may 2026
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