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José
Customer Service & Food Safety Supervisor with over 10 years of leadership experience
Contacto
Competencias
Exceptional ability to address customer needs, ensuring satisfaction and loyalty across various retail and food service roles.
Proven leadership in supervising staff, managing operations, and fostering team collaboration in fast-paced environments.
Experienced in implementing sanitation protocols, coordinating fumigation, and maintaining health standards in retail settings.
Effective communicator skilled in team coordination, customer interactions, and professional reporting.
Able to analyze situations quickly and implement practical solutions in retail and safety management contexts.
Educacion
Idiomas
Resumen
Dedicated professional with over a decade of leadership in retail, food service, and safety management. Skilled in team supervision, customer satisfaction, and health standards, seeking to leverage extensive experience in new challenges.
Logros Clave
- Led store operations and staff at Dunkin Donuts, ensuring smooth shifts and opening/closing procedures
- Managed inventory, sales, and customer satisfaction at Starbucks, contributing to increased daily and monthly revenue
- Coordinated sanitation and safety protocols as Food Safety Supervisor at HIPERMAXI, ensuring compliance and health standards
- Gained extensive customer service expertise through roles at Coldstone Creamery and Dunkin Donuts
Experiencia
Supervisor
Began as Cashier and ascended to supervisor, Learned to lead my shift and open and close the store
Supervisor
Customer service, Cashier
Manager
Began as a Barista and cashier, Provided great customer satisfaction, Focused on daily and monthly sales, Inventory and preparation
Food Safety Supervisor
Coordinating fumigation, cleaning, and sanitation in the supermarket, Receiving materials, Reviewing all products and dates of products, Cleanliness to prevent any health hazards