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José
Logistics Coordinator
Contacto
Competencias
Demonstrated experience with Zendesk.
Demonstrated experience with Salesforce.
Demonstrated experience with Slack.
Demonstrated experience with Microsoft Excel.
Demonstrated experience with Google Workspace.
Educación
Idiomas
Experiencia
Logistics Coordinator
Oversaw final mile delivery operations, ensuring timely and accurate dispatching of shipments., Coordinated with carriers, clients, and internal teams to resolve delivery issues and maintain service level agreements.
Support Agent
Resolved customer inquiries and issues through Airbnb messaging platform, Provided assistance with booking accommodations and navigating the Airbnb website., Managed a high volume of customer communication in a fast-paced environment.
Support Agent
Analyzed and resolved customer complaints to ensure satisfaction and retention., Utilized strong communication and persuasion skills to upsell products and services., Managed customer accounts and processed payments for a telecommunications company.