Dedicated customer service specialist with over six years of experience in diverse support roles, excelling in building rapport, resolving issues, and driving customer satisfaction.
Delivering high-quality support to ensure customer satisfaction and loyalty.
Resolving technical issues and assisting users in platform-related contexts.
Using Salesforce and Oracle to track performance and manage customer interactions.
Overseeing real-time performance and coaching teams for continuous improvement.
Intouch CX
Resolving issues, Assisting users, Ensuring a smooth, high-quality customer experience
Teleperformance
Provided customer service and tech support for a transportation platform, Promoting services, Resolving technical issues, Ensuring customer satisfaction, Overseeing real-time performance, Coaching teams, Driving productivity through continuous improvement and adherence to company standards
Bachelor's Degree
Descubre otros profesionales con experiencia similar
Promoting services and meeting sales goals through tailored customer support.
