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Johan
Customer Service & Technical Intern with 2 years of multi-sector experience
Contacto
Competencias
Handled customer calls and chats in bilingual call centers, providing assistance and support
Analyzed 3D models and 2D plans, supporting project development and documentation
Designed and presented process optimization projects utilizing BIM technologies
Managed communications with suppliers during technical internship
Skilled in Word, PowerPoint, Excel, Revit, QGIS, PLEXOS PROJECT, SINCO ERP, SAP2000, AutoCAD / Civil3D
Educación
Idiomas
Resumen
Resourceful technical intern and bilingual customer service representative with diverse experience in call centers and technical analysis, eager to leverage skills in project design and client support.
Logros Clave
- Provided bilingual customer support across three call centers, accumulating 12 months of service
- Developed skills in analyzing 3D models and 2D plans during a technical internship
- Designed and presented a project on optimizing quantity takeoffs using BIM technologies
Experiencia
Bilingual Customer Service Representative
Worked as a customer service agent in these 3 bilingual Call Centers, accumulating a total of 12 months, providing assistance to customers in calls and chats.
Technical Office Intern
Developed essential skills in analyzing 3D models and 2D plans., Designed and presented a project focused on optimizing quantity takeoffs and work documentation using BIM technologies., Managed communications with suppliers.